Frequently Asked Questions
Everything you need to know about B, halfmoon premium sports equipment and services.
What makes B, halfmoon equipment different from standard sports gear?
At B, halfmoon, we prioritize ergonomic design and high-performance durability. Our products are tested by professional athletes to ensure they withstand high-intensity training while providing maximum comfort and safety.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number as soon as your order leaves our warehouse.
What is your return policy for sports apparel and equipment?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. For hygiene reasons, certain items like compression gear must have the original tags and hygiene seals intact.
Do you offer a warranty on high-performance gear?
Yes, all B, halfmoon hardware and equipment come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay for larger equipment purchases.
How should I care for my B, halfmoon technical fabrics?
To maintain the integrity of moisture-wicking properties, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach, as these can break down technical fibers.