Returns & Exchanges
At B, halfmoon, we want you to be fully satisfied with your performance gear. If your purchase doesn't meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Pack Your Gear
Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once we inspect the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing